"The key is in not spending time, but in investing it." - Stephen R. Covey

Oct 2024 - Present: CTO Compliance Solutions (FCC)

Leveraging AI to enable organizations to ensure adherence with ever-changing regulatory obligations, manage risk, increase efficiency, and produce better business outcomes with our Regulatory Certainty and Loan Compliance Solutions

Oct 2021 - Oct 2024: CTO Enterprise Legal Software (L&R)

Head of Engineering and CTO for Wolters Kluwer Enterprise Legal Solution - Comprehensive suite of tools for Corporate Law Departments to manage Legal Spend, Matter Management, AI Legal Bill Review, and Analytics Solutions. 

• TyMetrix360° - SaaS e-Billing and Matter Management Solution 

• Passport - Single Tenant Legal Spend and Matter Management Solution

• LegalCollaborator - Early firm engagement and competitive bidding on a seamlessly integrated ELM platform

• LegalView Analytics - Solutions powered by the world's largest source of legal performance data

Key business outcomes achieved with Transformation in all aspects of engineering - People, Process, Technology

• 3X increase in Productivity, 12% reduction in engineering spend, and 20% reduction in total headcount

• Established incident management, root cause analysis, and achieved 70% reduction in total incidents across products

• 90% reduction in test cycle durations with test automation

• Product based functional organization eliminating shadow leadership and drive accountability

• Established SAFe, Agile Release Trains, and moved from twice annual releases to releases every 2 weeks

• Future ready infrastructure and application packaging with containerization, migration from On-prem datacenter to Azure Cloud, leverage cloud technologies, and closely work with Microsoft to accelerate innovation

• From manual build and deploy to streamlined production deployment with Continuous Integration, Continuous Deployment, and Continuous Test pipelines

• Established processes to systematically address Tech-Debt

• Accelerate innovation - established Incubation process, built and launched a brand new product LegalCollaborator in 12 months

• Systemically change processes and enable the shift in engineering spend from Roadmap (65%) and Maintenance (35%) to Roadmap (32%), Maintenance (34%), Tech-Debt (18%), and Innovation (16%)

Advisory board member for the startup, Talboard - a comprehensive SaaS solution for staffing agencies to manage their operations and regulatory compliance effectively and efficiently. 

Leader of Site Reliability Engineering (SRE) for Sabre Hospitality Platform. Bringing Engineering In Operations - piloted & established Site Reliability Engineering practice at Sabre for Sabre Hospitality application & services. Led the team to establish

• Defined & established SRE Governance and the Tiered support model (Tier 0 - Tier 3) for SRE Maturity at Sabre Hospitality.

• Established various SRE policies - Team Charter, Toil, Error Budget, On-Call, Incident Response, Observability, SLI/SLO Menu, Wheel-of-Misfortune (WoM) and Non Abstract Large System Design (NALSD).

• Successfully established Tier 1+ for 4 out of 19 areas in Sabre Hospitality along with Incident support to all other areas.

• Sabre Hospitality platform migration from On-prem to Google Cloud.

• Complete responsibilities of IaC, DBA's, CICD, Day2 Operations for Google Cloud and DBA's, CICD, Day2 Operations for On-Prem.

Leader of Robotics Process Automation (RPA) focusing on Sabre Hospitality business process automation and drive efficiencies for GDS rate loading, EVA Virtual Agent, SendWord Now Crisis Communication, CCD Query Tool etc.

Leader of Performance Engineering group with focus on release over release benchmark testing and the vision to expand the performance testing to include soak tests, stress test, spike test, endurance test & chaos tests.

Leader of Professional Services group for Booking Engine implementations and web-analytics.

Leader of Development for Synxis Central Reservation System (CRS) Distribution, Acquisition and Connectivity Platform

• Distribution Platform - Webservices/API for Shop & Book from Synxis Central Reservation System's (CRS) for GDS/OTA's including ARI Push to Expedia, Booking.com, Derbysoft, Agoda etc.

• Acquisition Platform - Webservices/API for integration with Property Management Systems, Revenue Management Systems & CRM/Loyalty Providers.

• Connectivity Platform - Integration with other 3rd parties - like Avaya AES Connectivity for Application-Telephony Integration etc, Data-warehouse Feeds to AWS KinesisS/S3, Commission Feeds etc.

Leader of Connectivity Partner Integration Certification and helped streamline and automate the partner validation process. Involved in the rollout of Sabre Hospitality API rollout on Sabre Dev Studio.

Sr Manager of Development & Delivery of High Growth, High Transactional & Scalable Systems for Travelocity in the areas of Hotel Inventory, FinTech, Mergers & Acquisitions

• Hotel Inventory - Online Hotel Inventory System - Supply (ARI) Acquisition, ARI Distribution & Hotel Content Management Systems.

• FinTech - Online Payments, Online Fraud Screening & Ledger Management systems. Loyalty Platform to support Points Redemption for Travel.

• Mergers & Acquisitions - Acquisition Integration Manager for Travelguru in India.

Various roles - started as lead for the loyalty redemption, M&A Acquisition Integration Manager, FinTech Manager, FinTech Sr Manager, Hotel Inventory Sr Manager.

Various Roles: 

Program Manager - Lead the $ 50M Tata Nano Instrument Cluster Program.

Architect & Developer - Design & Development of TeamCenter Enterprise Customization's & Implementation for Delphi's Bill-Of-Material, Document Management & Change Management Solution.

Developer - HR Management System automating leave management, library management, new employee on-boarding paperwork, annual performance reviews.

Board of Directors - Role and Responsibilities. 

Executive Management Program sponsored by Delphi - Advanced General Management Program (AGMP). 

Equivalent to Masters in IT with specialization in BTrieve Indexes for Databases 

Specialization in Electrical Machines & Renewable Source of Energy